Online
Store Help
To sign in to your customer account, click Sign
In on the menu bar and enter your
e-mail address and password. If you do not have an account,
please click Create
your New Account on the
menu bar..
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To sign out of your customer account, click Sign Out
on the menu bar and you will return to the Sign In screen.
If Sign Out does not appear on the menu bar,
then you are not currently signed in to the site.
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If you have forgotten your password, click Sign
In on the menu bar to access
the Sign In screen. At the bottom of the page, click on
the Forgot your password? link. On the password retrieval
page, you may enter your e-mail address, and then click
Get Password. We will send your password to the e-mail
address we have on file for your account.
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To become a registered member of this site, just click on
Create
your New Account on the menu bar and enter
your Contact and Sign In information. Then click
create account. That's all. There is no cost to become a
registered member. Please note: For security purposes,
your password must consist of 7-32 characters and must include
at least one numeral and one letter.
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No. You can browse our store and purchase items without
registering. Once you have added a product to your cart
and clicked the Checkout button, you can elect to
register or continue shopping as a guest without registering.
The benefits of registering are that we can make your shopping
experience easier by keeping track of billing and contact
information in a fully-secured environment protected by
SSL technology. Added benefits include a member profile
page and the ability to view your account history with us.
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To add an item to your shopping cart, on the Product page
enter the quantity you wish to purchase in the quantity
field and then click Add to Cart.
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To remove a single item from your shopping cart, select
the checkbox under Remove, next to the item you wish
to remove, and then click the Update button.
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To remove all of the items currently in your shopping cart,
click the Clear Cart button.
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Please click Contact Us
on the menu bar to learn how to reach us regarding any questions
or issues you may have. Feel free to contact us, or fill
out the Contact Request form and we will contact you.
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YES! Your credit card information is protected with a secure
SSL Certificate that encrypts all of your transactions through
our site with industry-standard secure sockets layer (SSL)
technology. If the online store accepts credit cards; rest
assured that both your credit card information and personal
information are protected.
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To update your contact information you must first sign in.
Click Your
Account on the menu bar to access your
account information. Select Address Book from the
My Account menu and then select the Contact Name of the
account for which you wish to update the contact information.
Make your changes and then click Update Contact.
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To update your e-mail address and password you must first
sign in. Click My Account on the menu bar to access
your account information and then select Change Email
address/Password from the My Account menu. You may update
your e-mail address, first and last name, and change your
password, then click Update Sign In. Please note:
For security purposes, your password must consist of 7-32
characters and must include at least one numeral and one
letter.
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To view your order history you must first sign in. Click
My Account on the menu bar to access your account
information. Select View Order History from the My
Account menu and then select the order number for the order
you wish to view.
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You can include special instructions for orders during checkout.
In your shopping cart, click Checkout (if you haven't
already, sign in or continue as a guest). On the Shipping
Method & Instructions page, type your special instructions
or comments in the Special Instructions text box.
The store owner will receive these instructions along with
the order. Click Submit to continue with the checkout
process.
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