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GENERAL INFORMATION
Our mission is to provide an exciting experience for purchasing affordably priced and high quality women clothing and apparel, Men accessories, children and kids need, personal care products, hair accessories, nails and nail products. We aim to increase customer loyalty with exceptional customer service and high quality items priced more affordably than local and national competition. About Us: The establishment of HighPointz, Inc. was created from the understanding of wholesale and retail customer needs. Founded in 2004, HighPointz, Inc. follows the philosophy of customer service upon which it was founded. HighPointz sells women's, men's, and children's apparel, Children educational materials, PDA and home accessories, Consumer Electronics, hair, nails and beauty products at low prices. The key to the success of HighPointz, Inc. are its high quality product, exciting customer experience, exceptional customer service, and products offered at a mid to low level price point. We believe our customers are looking for high quality products at great prices; and our years of experience in the retail industry has provided the know-how needed to carry out our mission of providing our products at bargain prices. Our online store, HighPointz.com, sells lingeries, women's, children's, men's apparel, women's bags, and accessories including personal care products, and household items.
Have a question? Have a great suggestion? Want to compliment one of our associates? Or make comments about our Website? All comments provided to us, will solely be use to better serve you and all our customers!
Phone: To reach the Customer Support Center, Please call us at 240-601-4882. from 9 a.m. to 6 p.m. (EST) Monday - Friday. Write to us at : Highpointz
Inc.
At Highpointz Inc. we are dedicated to providing our customers with superior level of service. We aim to increase customer loyalty with exceptional customer service and high quality items priced more affordably than local and national competition. Our committment is to providing our customers with quality, style and elegance at bargain prices.
Can I Cancel My Order? In our continuing effort to provide our customers with the quality service they expect, the order process begins as soon as you confirms your order. As a result, we are unable to cancel an order once confirmation has been made. If you make an order that you wish to cancel, you may mail the order back after you have received within 72 hours of receiving order. For more information, please be sure to follow the correct steps on returning Highpointz.com merchandise.
Eager to get your order? It's easy to check your order status. If you're a new customer or guest, you can use the order number from your confirmation email to do a "quick check" within a couple of hours of ordering. Once you're a registered shopper, you can view your recent orders.
We only accept payment through Paypal, so your credit card is charged according to the rules set by paypal. What's the Shipping Charge? To keep shipping costs down, we:
We ship to: Street addresses
only (sorry, no P.O. boxes)
We value the trust you place in Highpointz Inc. and the companies that we affiliate with ("affiliates"). We want to ensure that you understand that whatever information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to email us at info@Highpointz.com or contact us by mail at: Highpointz
Inc. Highpointz.com may update this policy from time to time.
Customer Satisfaction is our number one goal. So If you are not satisfied with your purchase, you may return it for 100% credit of the purchase price within 72 hours after recieving the merchandise less shipping & handling. We do not allow returns on any Lingerie, Clearance items, Bras, Panties, Babydolls, Cosmetics, (Beauty & Health Products, Hair Products) & Hair Accessories. All Sales are Final on these products. Please contact us at info@highpointz.com, if there is a problem with your order, we will do our best to help you resolve the issue. Guidelines for returns: All return items must be postmarked within 72 hours of delivery date and include the following information: Must be returned in the original package, undamaged and unused.
Any missing information may result in delays in the refunding of the purchase price. Please note that items which are labeled "as-is" in the description are non-returnable nor eligible for a refund. Cancellation Policy: Due to our current order processing capacities, items ordered cannot be cancelled, however, please see our return policies above. E-mail: info@highpointz.com
Frequently Asked Questions Highpointz reserves the right to limit quantities ordered and to cancel or reject orders. Highpointz.com uses two shipping methods: U.S. Postal Service, UPS package delivery. Not all methods are available for all items. What Are Our Shipping & Handling Methods? U.S. Postal Service is used to ship gift cards and all orders to APO/FPO* addresses. *Please note that although our website reflects a ship date based on the APO/FPO zip code, we ask that you allow an additional 3-5 weeks for the military postal service to deliver your package to its final destination. UPS package delivery is the typical method of shipping for items that are not oversized and weigh less than 150 pounds. In addition to standard ground service, we offer a two-day air option and an overnight delivery option. Additional fees are charged for expedited shipping (see shipping rates table below). A person 18 years or older must be available to meet the delivery and sign for the product(s). Our threshold delivery service is available for business and residential. Where Do We Ship & Deliver?
Highpointz does not currently ship or deliver by UPS to P.O. Boxes, Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. We do, however, accept BILLING addresses in these states (as well as other areas, such as Guam, Virgin Islands), as long as the item is being shipped to the continental United States. When Will My Order Arrive? Shipping time is the number of business days (Monday-Friday) it takes a product to reach you from the date it is shipped from the Highpointz warehouse. The shipping time should be added to the number of days estimated for product availability. Product availability is indicated on the Product Summary page for each item. For UPS, ground-shipping times vary from one to five business days depending on the proximity of your shipping address to our warehouse. How Do We Ship & Deliver Multiple Items? Highpointz.com ships items from multiple warehouses, as they are available; therefore you may receive more than one delivery if you purchase several items. E-mail: info@highpointz.com
The
following Terms and Conditions apply to the use Highpointz.com
as well as all transactions conducted through the site. Legal
Notice P.O.
Box 5124
Trademarks Use
Of Site Privacy
Policy Shipping
& Handling Sales
Tax
Warranties -- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Highpointz, Inc.. The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Highpointz, Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Highpointz, Inc.. The inclusion of material on this server does not imply any endorsement by Highpointz, Inc., which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Highpointz, Inc. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct. Return
Policy Miscellaneous GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Highpointz, Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Highpointz, Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Highpointz, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Highpointz, Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
To view your order status, Please click below: www.highpointz.com/orderstatus.asp
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Highpointz Inc
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HighPointz Store: Quality, Style and
Elegance at bargain prices.
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Hair Accessories || Handbags & Purses || Lingeries & Panties || Sexy Bras & Bralettes || Women's Shoes || Women's Clothing || Beauty Products || Gift Items || Neck Ties || Men's Shoes || Watches || Infants || Kid's Clothing || Kid's Shoes || Educational materials || African Attire || Beauty & Skin Products || Designer Sunglasses || Houseware || Jewelry || Leather Jackets || Shoes || Clearance |